Privacy Policy

1About WISEGUARD

WISEGUARD is an AI-powered software platform that helps individuals better understand aspects of their online privacy and digital footprint.

The Platform provides software features that analyze information intentionally submitted by users together with information lawfully available from public or authorized sources in order to generate:

• informational insights
• AI-powered analysis
• educational recommendations
• privacy exposure summaries
• user-authorized automation
• activity history
• account management tools

WISEGUARD provides software.

WISEGUARD does not provide:

• legal services
• financial advice
• insurance products
• managed cybersecurity services
• identity restoration services
• credit monitoring
• antivirus software
• VPN services
• guarantees against scams or identity theft

2Scope of This Privacy Policy

This Privacy Policy applies to personal information processed when you:

• visit our website
• create an account
• purchase a subscription
• use the Platform
• contact customer support
• participate in surveys
• communicate with us
• interact with our products

This Privacy Policy does not apply to third-party websites or services that are not operated by WISEGUARD.

3Data Controller

For purposes of applicable privacy laws, the data controller is:

• WALTA DIGITAL LABS PRIVATE LIMITED
• Registered office: 802, 8th Floor, Rushabh Apartment, Dr. Parekh Street, Prarthana Samaj, Mumbai City, India, 400004
• Email: team@wiseguard.ai
• Support: team@wiseguard.ai
• Website: www.wiseguard.ai

4Information We Collect

The information we collect depends upon how you use the Platform.

We collect information in the following categories:

• information you provide directly
• account information
• subscription information
• device information
• usage information
• technical information
• communications
• information submitted for analysis
• publicly available information where relevant to Platform functionality

5Information You Provide

You may provide information including:

• your name
• email address
• telephone number
• billing address
• country
• profile information
• account preferences
• customer support requests
• communications with us
• survey responses
• feedback

Providing certain information is necessary to create an account or purchase a subscription. Other information is optional.

6Information Submitted for Analysis

Certain Platform features operate using information intentionally submitted by you. Examples include:

• website addresses
• QR codes
• email messages
• SMS messages
• screenshots
• documents
• files
• URLs
• publicly available profile links
• other content selected by you

This information is processed solely to provide the software functionality requested by you.

You are responsible for ensuring that you have the necessary rights or permissions to submit such information.

7Account Information

When you register, we may collect:

• account identifier
• encrypted password credentials
• authentication information
• subscription status
• account settings
• login history
• account activity

This information allows us to operate your account and maintain Platform security.

8Subscription and Billing Information

When you purchase a subscription, payment processing is handled by authorized payment providers such as Paddle, Apple, Google, or other supported payment processors.

Depending on your purchase method, we may receive information such as:

• transaction identifier
• subscription status
• billing country
• purchase date
• renewal status
• tax information
• payment confirmation

WISEGUARD does not store your complete payment card number.

Payment providers process payment information in accordance with their own privacy policies.

9Device Information

When you access the Platform, we may automatically collect technical information including:

• browser type
• operating system
• application version
• language preferences
• device type
• IP address
• approximate geographic region
• time zone
• referring website
• diagnostic information

This information helps us improve compatibility, reliability, and security.

10Usage Information

We may collect information regarding how the Platform is used, including:

• features accessed
• pages viewed
• buttons clicked
• search activity
• session duration
• navigation paths
• error logs
• performance metrics
• feature usage statistics

This information helps us understand how users interact with the Platform and identify opportunities to improve the user experience.

11Communications

Communications You Send Us

If you contact WISEGUARD, we may collect information contained in your communications, including:

• emails
• customer support requests
• chat conversations
• bug reports
• feature requests
• survey responses
• feedback

These communications help us respond to inquiries, improve the Platform, and maintain records of customer interactions.

Communications We Send You

We may use your contact information to send communications relating to:

• your account
• subscription status
• billing
• payment confirmations
• renewals
• customer support
• Platform availability
• security-related notifications
• important legal notices
• product updates

Where required by applicable law, marketing communications will only be sent with your consent. You may unsubscribe from marketing emails at any time without affecting essential service communications.

12Publicly Available Information

Some Platform features analyze information that is lawfully available from public or authorized sources. Examples may include:

• publicly indexed websites
• publicly searchable records
• publicly available profile information
• publicly accessible people-search websites
• publicly available breach notifications
• publicly available online information

WISEGUARD does not obtain information through unauthorized access, circumvention of access controls, or unlawful means.

Where such functionality is used, WISEGUARD processes publicly available information solely to:

• generate informational insights
• present privacy exposure summaries
• support user-authorized privacy request workflows
• improve organization of publicly available information
• assist users in understanding their digital footprint

WISEGUARD does not create or publish publicly available information about you. The Platform analyzes information that already exists in public or authorized sources.

13Cookies and Similar Technologies

WISEGUARD uses cookies and similar technologies to provide, secure, and improve the Platform. Depending on your use of the Platform, these technologies may be used to:

• keep you signed in
• maintain user sessions
• remember account preferences
• authenticate users
• maintain security
• improve Platform performance
• measure feature usage
• identify technical issues
• protect against fraudulent or unauthorized access
• understand aggregate usage patterns

Cookies may include:

• essential cookies
• functional cookies
• analytics cookies
• preference cookies

Some cookies are essential for Platform functionality. Where required by applicable law, non-essential cookies will only be placed after obtaining your consent.

You may manage cookie preferences through your browser settings or any cookie preference tools provided on the Platform. Disabling certain cookies may affect the availability or functionality of some Platform features.

14Information from Third Parties

We may receive limited information from third parties including:

• payment processors
• authentication providers
• analytics providers
• communications providers
• publicly available information sources
• cloud infrastructure providers

We process such information only where necessary to operate the Platform or provide requested functionality.

15Information We Do Not Intentionally Collect

WISEGUARD does not intentionally collect:

• biometric identifiers
• precise location information unless required by a specific feature and authorized by you
• health information
• government-issued identification numbers unless required for legal compliance
• payment card numbers
• information obtained through unauthorized monitoring of user devices

If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete or securely dispose of it where appropriate.

16How We Use Personal Information

We use personal information only where necessary to operate, maintain, improve, secure, and support the Platform.

Depending on how you use WISEGUARD, we may use your personal information to:

• create and manage your account
• authenticate your identity when you sign in
• provide subscription-based software features
• perform AI-powered analysis requested by you
• generate informational insights and recommendations
• process information intentionally submitted for analysis
• facilitate user-authorized privacy request workflows
• maintain account preferences and settings
• process subscription purchases and renewals
• provide customer support
• communicate important service information
• detect abuse or fraudulent use of the Platform
• maintain Platform security and reliability
• troubleshoot technical issues
• improve accessibility and usability
• develop and improve Platform functionality
• comply with legal obligations
• enforce our Terms of Service

We process personal information only for legitimate and lawful purposes.

17AI-Powered Analysis

WISEGUARD uses artificial intelligence, machine learning models, and automated software processes to provide certain Platform features. AI processing may be used to:

• analyze information intentionally submitted by users
• summarize digital content
• identify characteristics commonly associated with scams or deceptive communications
• identify publicly available information associated with user-provided identifiers
• organize information into understandable summaries
• generate recommendations
• suggest possible next steps
• improve presentation of Platform findings

AI-generated outputs are designed to assist users.

AI-generated outputs should not be interpreted as verified facts, guarantees, legal advice, or professional advice.

18AI Model Improvement

WISEGUARD continuously improves the reliability, quality, and performance of the Platform. Where permitted by applicable law, we may use:

• aggregated information
• anonymized information
• de-identified information
• usage statistics
• system performance information
• diagnostic information

We may use such information to:

• improve software performance
• improve Platform reliability
• improve AI-generated outputs
• develop new Platform functionality
• identify software defects
• improve security against misuse of the Platform

Unless you separately consent or applicable law permits otherwise, WISEGUARD does not use identifiable personal information submitted by you for the purpose of training general-purpose AI models.

19Legal Bases for Processing (GDPR and UK GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction requiring a legal basis for processing, WISEGUARD processes personal information on one or more of the following grounds:

Performance of a Contract

We process information where necessary to:

• create your account
• provide the Platform
• process subscriptions
• deliver requested software functionality
• provide customer support

Legitimate Interests

We may process information where necessary to:

• improve the Platform
• maintain Platform security
• detect abuse
• prevent unauthorized access
• understand product usage
• improve reliability
• develop new features
• enforce our Terms

Before relying upon legitimate interests, we consider the impact on your rights and freedoms.

Consent

Where required by law, we process information based upon your consent. Examples include:

• optional marketing communications
• non-essential cookies where consent is required
• optional product research

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Legal Obligations

We may process information where necessary to comply with:

• applicable laws
• court orders
• lawful government requests
• tax obligations
• accounting requirements
• fraud prevention obligations

20Sharing Personal Information

WISEGUARD does not sell your personal information.

We share information only where reasonably necessary to operate the Platform or comply with legal obligations. Information may be shared with:

• payment processors
• cloud hosting providers
• customer support providers
• authentication providers
• analytics providers
• communications providers
• infrastructure providers
• professional advisors
• regulators or public authorities where legally required

Each service provider is contractually required to process information only for authorized purposes.

21Payment Processing

Subscription payments are processed by authorized payment providers such as Paddle, Apple, Google, or other supported payment processors.

These providers act as independent controllers or processors of payment information according to their own privacy policies and applicable law.

WISEGUARD receives only the information reasonably necessary to:

• confirm payment
• activate subscriptions
• manage renewals
• process refunds
• maintain transaction records
• comply with accounting obligations

WISEGUARD does not receive or store complete payment card details.

22Service Providers

WISEGUARD works with carefully selected service providers to support operation of the Platform. Depending upon Platform functionality, these providers may assist with:

• cloud infrastructure
• payment processing
• authentication
• email delivery
• customer support
• analytics
• error monitoring
• data storage
• security monitoring of our own systems
• AI model infrastructure

Service providers receive access only to the information reasonably necessary to perform their contracted services. They may not use personal information for their own marketing purposes.

23Business Transfers

If WISEGUARD is involved in:

• a merger
• acquisition
• financing
• reorganization
• sale of assets
• corporate restructuring

personal information may be transferred as part of that transaction, subject to appropriate confidentiality obligations and applicable law.

Users will be notified where required by law.

24Legal Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

• comply with applicable law
• respond to lawful governmental requests
• comply with court orders
• enforce our Terms of Service
• investigate suspected unlawful activity
• protect the rights, safety, or property of WISEGUARD, our users, or others

Where legally permitted, we will attempt to limit disclosures to only the information reasonably necessary for the applicable purpose.

25We Do Not Sell Personal Information

WISEGUARD does not sell personal information.

WISEGUARD does not sell user-submitted information.

WISEGUARD does not sell publicly available information associated with users.

WISEGUARD does not operate as a data broker.

Where applicable privacy laws distinguish between "selling" and "sharing" personal information for cross-context behavioral advertising, WISEGUARD's practices are described in the jurisdiction-specific sections of this Privacy Policy.

26Marketing

WISEGUARD may occasionally send information regarding:

• new Platform features
• educational content
• service announcements
• product updates
• promotional offers

Where required by applicable law, marketing communications will only be sent with your consent. You may unsubscribe from marketing communications at any time.

27International Data Transfers

WISEGUARD may process or store personal information in countries other than the country in which you reside.

These transfers may occur because our service providers, cloud infrastructure providers, payment processors, or technical partners operate globally.

Where personal information is transferred internationally, WISEGUARD will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with applicable data protection laws. Depending on the applicable jurisdiction, these safeguards may include:

• Standard Contractual Clauses approved by competent authorities
• contractual commitments with service providers
• adequacy decisions where recognized by law
• other legally recognized transfer mechanisms

Regardless of where information is processed, WISEGUARD seeks to apply reasonable administrative, technical, and organizational safeguards designed to protect personal information.

28Data Retention

WISEGUARD retains personal information only for as long as reasonably necessary to:

• provide the Platform
• maintain your account
• process subscriptions
• deliver requested software functionality
• comply with legal obligations
• resolve disputes
• enforce our legal rights
• maintain Platform security
• investigate misuse of the Platform

Retention periods vary depending upon:

• the nature of the information
• applicable legal requirements
• contractual obligations
• legitimate business needs

When personal information is no longer required, WISEGUARD will securely delete it, anonymize it, or securely dispose of it, unless a longer retention period is required by applicable law.

29Account Deletion

You may request deletion of your WISEGUARD account at any time. Following a valid deletion request:

• access to your account will be disabled
• active subscriptions may be cancelled in accordance with the applicable payment provider's policies
• personal information associated with your account will be scheduled for deletion or anonymization
• certain information may be retained where legally required or reasonably necessary for fraud prevention, dispute resolution, accounting, tax compliance, security, or enforcement of our Terms of Service

Deletion of your WISEGUARD account does not automatically delete information maintained by independent third parties.

30Information Security

WISEGUARD implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. These safeguards may include:

• encryption of data in transit using industry-standard protocols
• encryption of sensitive data at rest where appropriate
• access controls
• authentication mechanisms
• logging and monitoring of Platform infrastructure
• secure software development practices
• vulnerability management
• routine backups
• disaster recovery planning
• employee access controls based on business need

Security measures are periodically reviewed and updated as the Platform evolves.

31No Absolute Security

While WISEGUARD takes reasonable measures to protect personal information, no internet-based service, software platform, cloud infrastructure, or method of electronic storage can guarantee absolute security. Accordingly, WISEGUARD cannot guarantee that unauthorized access, disclosure, alteration, or destruction of information will never occur.

Users are encouraged to:

• use strong passwords
• enable available authentication features
• keep devices updated
• protect account credentials
• report suspected unauthorized access promptly

32Your Privacy Choices

Depending on your location and applicable law, you may be able to:

• access your personal information
• update inaccurate information
• correct incomplete information
• request deletion
• request portability
• object to certain processing
• restrict certain processing
• withdraw consent
• manage marketing preferences
• manage cookie preferences

Some rights may be subject to legal exceptions or verification requirements.

33Access and Correction

You may review and update certain account information directly through your account settings.

If you cannot access or correct information yourself, you may contact WISEGUARD using the contact information provided in this Privacy Policy.

We may request reasonable verification before fulfilling your request.

34Deletion Requests

You may request deletion of your personal information where permitted by applicable law. WISEGUARD may decline or delay deletion where information must be retained to:

• comply with legal obligations
• complete transactions
• detect fraud
• maintain security
• resolve disputes
• enforce agreements
• protect the rights of WISEGUARD or others

Where deletion is granted, we will delete or anonymize the relevant information within a reasonable period, subject to technical limitations and legal requirements.

35Data Portability

Where required by applicable law, you may request a copy of certain personal information in a structured, commonly used, and machine-readable format.

Where technically feasible and legally required, you may also request transmission of that information to another service provider.

This right applies only where processing is based on consent or contract and carried out by automated means, as required by applicable law.

36Restriction of Processing

Where permitted by applicable law, you may request that WISEGUARD temporarily restrict processing of certain personal information where:

• the accuracy of information is disputed
• processing is believed to be unlawful
• you require the information for legal claims
• an objection to processing is under review

During a restriction period, WISEGUARD may continue processing information where permitted by law, including for legal compliance or security purposes.

37Objection to Processing

Where processing is based on legitimate interests, you may object to such processing where permitted by applicable law.

WISEGUARD will consider each request individually and will cease the relevant processing unless compelling legitimate grounds exist or continued processing is otherwise permitted by law.

38Withdrawal of Consent

Where processing is based upon your consent, you may withdraw that consent at any time. Withdrawal of consent:

• does not affect processing completed before withdrawal
• does not affect processing based upon other lawful grounds
• may limit your ability to use certain Platform features

39Marketing Preferences

You may opt out of promotional emails by:

• using the unsubscribe link contained within marketing emails
• updating your communication preferences within your account
• contacting WISEGUARD Support

You will continue to receive essential service-related communications relating to:

• your account
• subscriptions
• billing
• legal notices
• security notifications

40Automated Decision-Making

WISEGUARD uses AI-powered analysis and automated software processes to assist users. However:

• WISEGUARD does not make solely automated decisions that produce legal effects concerning users
• WISEGUARD does not make binding decisions regarding employment, credit, insurance, housing, healthcare, or similar matters
• users remain responsible for evaluating AI-generated recommendations before acting

Where required by applicable law, users may contact WISEGUARD with questions regarding AI-generated outputs.

41Responding to Privacy Requests

WISEGUARD will respond to verified privacy requests within the timeframes required by applicable law.

Before fulfilling certain requests, we may ask you to verify your identity to protect your personal information and prevent unauthorized access.

Where permitted by law, we may decline requests that are:

• manifestly unfounded
• excessive
• repetitive
• fraudulent
• impossible to verify

If a request cannot be fulfilled, we will explain the applicable legal basis where required by law.

42Complaints

If you believe WISEGUARD has processed your personal information in violation of applicable privacy law, we encourage you to contact us first so that we may investigate and attempt to resolve your concern.

Where applicable, you also have the right to lodge a complaint with the competent data protection authority in your jurisdiction.

43Analytics

WISEGUARD may use analytics services to better understand how users interact with the Platform. Analytics information may include:

• pages visited
• features used
• navigation paths
• session duration
• browser type
• operating system
• application version
• device characteristics
• general geographic region
• performance metrics

Analytics information is used solely to:

• improve usability
• improve reliability
• understand product adoption
• identify software defects
• improve Platform performance

Where required by law, analytics technologies are used only after obtaining appropriate consent.

44Do Not Track

Some web browsers provide "Do Not Track" (DNT) signals.

Because there is no universally accepted standard governing the interpretation of DNT signals, WISEGUARD currently does not respond differently to such signals.

Users may instead manage cookies and similar technologies through available browser settings or cookie preference tools.

45Third-Party Websites

The Platform may contain links to third-party websites or services.

WISEGUARD does not control those websites. This Privacy Policy does not apply to third-party websites.

Users should review the privacy policies of those third parties before providing personal information.

46Children's Privacy

The Platform is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

WISEGUARD does not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization where required by law, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to WISEGUARD, please contact us using the contact information below.

47California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• know what categories of personal information we collect
• know the purposes for which personal information is used
• request access to personal information
• request deletion of personal information, subject to legal exceptions
• request correction of inaccurate personal information
• opt out of the sale or sharing of personal information where applicable
• limit the use of sensitive personal information where applicable
• receive equal service regardless of exercising privacy rights

WISEGUARD does not sell personal information. WISEGUARD does not knowingly sell or share personal information for cross-context behavioral advertising.

If our practices change in the future, we will update this Privacy Policy accordingly.

California residents may exercise applicable rights by contacting us using the contact information provided below.

48European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, you may have rights under the General Data Protection Regulation (GDPR) or the UK GDPR, including the right to:

• access personal information
• correct inaccurate information
• erase personal information in certain circumstances
• restrict processing
• object to certain processing
• receive portable copies of certain information
• withdraw consent where processing is based upon consent
• lodge a complaint with a competent supervisory authority

WISEGUARD will respond to verified requests in accordance with applicable law.

49India (Digital Personal Data Protection Act)

If you are located in India, WISEGUARD will process your personal information in accordance with the Digital Personal Data Protection Act, 2023, and other applicable laws.

Subject to applicable law, you may have rights to:

• obtain information regarding processing of your personal information
• request correction or updating of inaccurate information
• request erasure of personal information where applicable
• withdraw consent where processing is based upon consent
• seek redress of grievances

WISEGUARD will establish reasonable procedures for responding to such requests in accordance with applicable law.

50Changes to This Privacy Policy

WISEGUARD may update this Privacy Policy from time to time to reflect:

• changes to the Platform
• changes to applicable law
• new software functionality
• changes to our privacy practices
• improvements in clarity

If material changes are made, we will provide reasonable notice through one or more of the following:

• email
• in-product notifications
• website announcements
• account dashboard notifications

The "Last Updated" date at the beginning of this Privacy Policy indicates when the current version became effective. Your continued use of the Platform after the effective date constitutes acknowledgment of the updated Privacy Policy.

51Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

• WALTA DIGITAL LABS PRIVATE LIMITED
• Registered office: 802, 8th Floor, Rushabh Apartment, Dr. Parekh Street, Prarthana Samaj, Mumbai City, India, 400004
• Corporate Identification Number (CIN): U72900MH2019PTC322915
• Privacy email: team@wiseguard.ai
• Support email: team@wiseguard.ai
• Website: www.wiseguard.ai

Where required by applicable law, requests relating to personal information may be subject to reasonable identity verification before fulfillment.

52Effective Date

This Privacy Policy is effective as of the "Last Updated" date shown above and applies to all personal information processed by WISEGUARD from that date onward.

If a translated version of this Privacy Policy is made available, the English version will govern in the event of any inconsistency, to the extent permitted by applicable law.